Are you an integration engineer passionate about building mission-critical enterprise connectivity solutions?
Join Camplight, where your expertise will help deliver seamless integrations between complex enterprise systems and support high-impact customer network implementations across critical operational environments.
We are looking for experienced integration engineers to support a significant increase in demand, helping integrate MSDP into customer networks through robust ticketing and monitoring system integrations.
What you’ll be working on?
We are supporting a large-scale integration initiative focused on connecting MSDP into customer network ecosystems. As customer onboarding accelerates, there is a growing need for specialists who can build and optimize integrations across enterprise service assurance and operational support systems.
The primary focus areas include:
- Developing B2B interfaces between our Trouble Ticketing system and customer environments
- Designing and implementing integrations with Remedy-based ITSM systems
- Building and supporting integrations related to Netcool environments
- Ensuring reliable data exchange across operational monitoring and incident management platforms
- Supporting customer-specific network integration requirements
This is a hands-on technical role where your work will directly impact operational reliability, incident response workflows, and enterprise service delivery.
Your Role
As a Remedy / Netcool Integration Engineer, you will take ownership of designing, developing, and maintaining critical system integrations.
You will collaborate closely with Camplight engineers, customer stakeholders, and technical delivery teams to ensure seamless interoperability between enterprise systems.
Your responsibilities will include:
- Developing integrations between internal Trouble Ticketing systems and customer Remedy environments
- Building and maintaining B2B interface solutions
- Implementing Netcool-related integrations and configurations
- Troubleshooting integration issues across customer network environments
- Supporting onboarding and deployment activities for MSDP customer integrations
- Ensuring system reliability, performance, and data consistency
- Working closely with stakeholders to understand technical requirements and translate them into scalable solutions
About Camplight
We build self-organizing technical teams, offer software development services, and work with businesses and entrepreneurs to create new products. With over 300 successful software projects, some ongoing for over 8 years, we strive for long-term success for our partners. By following the principles of self-management and organizing as a cooperative, we achieve 95% satisfaction among them. We seek the best talent to join us and value transparency, collaboration, trust, responsibility, and innovation. When joining Camplight, you can become a co-owner of the cooperative, allowing you to steer the business and share in the rewards of our collective success.
What are we looking for?
- Ownership mindset: You take full responsibility for delivering reliable, production-grade integrations.
- Technical expertise: You have deep experience working with enterprise integration systems and understand complex service management ecosystems.
- Communication skills: You can work effectively with customers, technical stakeholders, and internal teams.
- Problem-solving ability: You thrive in fast-paced environments and can quickly diagnose and resolve integration challenges.
Requirements
- Strong hands-on experience with BMC Remedy
- Proven experience developing integrations with Remedy-based ticketing systems
- Experience building B2B interface integrations
- Strong integration experience with IBM Netcool
- Experience working with enterprise monitoring and incident management systems
- Strong understanding of system-to-system integration patterns
- Experience with APIs, messaging protocols, and enterprise integration middleware
- Experience troubleshooting distributed integration environments
- Familiarity with network operations or telecom-related environments is a strong plus
- Experience working in customer-facing technical delivery projects
- Strong written and verbal English communication skills
What do we offer?
We focus on health, wealth, and empowering relationships:
- Fully remote work with flexible work hours
- Competitive salary
- Opportunity to become a co-owner of the cooperative
- Individual career development plan
- Friendly team and company culture
- Prioritization of mental and physical health in the workplace, with the freedom to make decisions about oneself, supported by peers committed to a healthy lifestyle
- Empowering relationships for engineering alongside colleagues who cherish growth mindsets in a unique environment that blends service and product craftsmanship
PEA Registration Number and Date of the Certificate 4003 / 10.10.2025
